Legal & Governance

Terms and Conditions of Use

Welcome to The Candlorre. By accessing, browsing, or purchasing from this website, you agree to comply with and be bound by the following Terms and Conditions (User Agreement).

Last Updated: January 2026
Operating Entity: The Candlorre Luxury Fragrances
Jurisdiction: India

1 User Agreement & Acceptance

By browsing, creating an account, or placing an order on www.theCandlorre.com, you agree to adhere to all terms, policies, and operating guidelines set forth herein. The Candlorre reserves the right to amend, alter, or update these terms at any time without prior individual notification. Continued usage of the website following any modifications constitutes your explicit acceptance of revised terms.

2 Intellectual Property Rights

All text, branding, graphics, photographic assets, proprietary fragrance blend formulations, logos, packaging artwork, and digital code featured on this site are the exclusive intellectual property of The Candlorre and are protected under Indian and International copyright, trademark, and trade dress legislation.

  • Users may not reproduce, duplicate, copy, sell, or exploit any portion of the site without explicit written authorization.
  • Unauthorized commercial reproduction of our fragrance names, imagery, or botanical copy is strictly prohibited.

3 Product Details, Craftsmanship & Pricing

Because our candles and diffusers are created using natural botanical soy wax and artisanal small-batch techniques, minor variations in wax surface texture, color hue, or wick appearance are natural hallmarks of artisanal craftsmanship rather than defects.

  • All prices are listed in Indian National Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST).
  • We reserve the right to correct typographical errors or price inaccuracies and to cancel any orders placed under erroneous price quotations.

4 Order Acceptance, Verification & Payment

Receipt of an electronic order confirmation does not signify our final acceptance of your order. The Candlorre reserves the right at any time after receipt of your order to accept, decline, or impose order quantity limits for reasons including stock shortage, unverified COD phone numbers, or suspected fraudulent activity.

Payment Security Guarantee

All online payment transactions are processed through encrypted, PCI-DSS compliant secure payment gateways. The Candlorre does not store or view raw debit/credit card numbers or banking passwords.

5 Prohibited Site Usage

When accessing this website, users agree not to engage in actions that may harm, overburden, or impair server infrastructure, including introducing malicious software, automated scraping, unauthorized vulnerability testing, or forging electronic communications.

6 Candle Safety & Limitation of Liability

Open flames present inherent safety risks. Customers must follow all safety guidelines detailed on product warning labels:

  • Never leave a burning candle unattended or within reach of children or pets.
  • Burn only on flat, heat-resistant surfaces away from curtains and drafts.
  • Trim cotton wicks to 1/4 inch before each burn and extinguish when 1/2 inch of wax remains.
  • The Candlorre is not liable for secondary damages resulting from candle misuse or failure to heed burn instructions.

7 Promotional Offers & Coupon Codes

Discount codes and promotional coupons cannot be combined unless explicitly stated. Discounts do not apply retroactively to orders placed prior to the launch of a promotion. Promotional gifts with purchase are subject to inventory availability and cannot be exchanged for cash or credit.

8 Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms or purchases shall be subject to the exclusive jurisdiction of the competent courts in India.

Legal & Compliance Inquiries

For questions regarding our terms of service or user agreement, contact our compliance desk.